Himachal ROUTES
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Refund & Cancellation Policy

Welcome to himachalroutes.in. We believe in complete transparency regarding your travel plans. Since we operate strictly as a marketing and lead-generation portal (wholly owned and operated by Nabhjeet Das), this policy outlines the standard cancellation and refund procedures enforced by our verified fulfillment partners.

1. No Direct Payments or Refunds by Us

As clarified in our Terms & Conditions, himachalroutes.in and Nabhjeet Das do not collect, process, or hold any payments from customers directly via this website. All tour advances and full payments are made directly to our verified travel partners during the booking confirmation stage. Therefore, any eligible refunds will be processed and initiated directly by your assigned travel partner to your original payment source.

2. Standard Cancellation Policy

If you need to cancel your confirmed tour, you must communicate the cancellation request directly to the support team of the travel partner assigned to you. The standard cancellation charges (applicable on the total package cost) are generally as follows:

  • 30 Days or more before the travel date: 25% of the total tour cost will be charged as cancellation fees.
  • 15 to 30 Days before the travel date: 50% of the total tour cost will be charged as cancellation fees.
  • 7 to 15 Days before the travel date: 75% of the total tour cost will be charged as cancellation fees.
  • Less than 7 Days (or No Show): 100% of the tour cost will be charged (No Refund).

*Note: Specific hotels or transport providers may have non-refundable policies during peak season (e.g., Diwali, Christmas, New Year). Your specific cancellation terms will be mentioned on the final confirmation voucher provided by your travel partner.*

3. Refund Processing Time

Once a cancellation request is approved by the travel partner, the eligible refund amount is typically processed within 7 to 10 business days. The amount will be credited back to the original bank account or credit card used during the booking.

4. Changes and Rescheduling

If you wish to postpone or reschedule your trip instead of canceling, please inform your assigned travel partner at least 15 days prior to your journey. Postponement is subject to availability and may incur additional charges if hotel tariffs or transport rates have increased for the new dates.

5. Force Majeure (Natural Calamities)

In the event that a tour must be canceled or shortened due to unforeseen circumstances beyond human control (such as landslides, heavy snowfall, roadblocks, or government lockdowns in Himachal Pradesh), our travel partners will attempt to offer an alternate itinerary or flexible rescheduling. However, refunds in such cases are strictly subject to the recovery of advances paid to respective hotels and vendors.

6. Contact for Cancellations

To initiate a cancellation or track your refund status, please refer to the direct contact details provided on your official booking voucher. For general queries regarding this policy, you may contact our marketing desk at: